Privacy Policy

Last updated: March 2026

UltraNet ("we", "us", "our") operates the ultranet.am website and IPTV services. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect the following information when you use our services:

• Email address — provided during checkout to deliver your login credentials
• Payment information — processed securely through our payment partners; we do not store card details
• Usage data — pages visited, browser type, IP address, collected via Google Analytics
• Device information — device type and OS when using our IPTV application

How We Use Your Information

• To provide and maintain our internet and TV services
• To process payments and deliver login credentials
• To send service-related communications (account activation, expiration notices)
• To improve our website and services through analytics
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors to complete transactions
• Analytics providers (Google Analytics) to understand site usage
• Law enforcement when required by Armenian law

Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS) and secure server infrastructure.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to data processing

Cookies

We use cookies and similar technologies for:

• Language preference storage
• Analytics (Google Analytics)
• Essential site functionality

Contact Us

For privacy-related inquiries, contact us at [email protected].